Reward / Loyalty Points

25 May 7, 2023

With our Reward Points (Loyalty Card) feature you’ll have an option to help with repeat customers by offering your customers a reward for their loyalty.

In other words, via your app, you will be able to give your customers a reward after a number of purchases of your product/service.

For example, “One free burger after every 10 purchased”.

To validate a loyalty point the business owner will have to enter a four-digit password. As with a physical loyalty stamp card, where the client has to show his card to the retailer for stamping it, with our digital loyalty card, the customer has to show his smartphone, and the retailer has to enter their four-digit password to validate a point.

Loyalty card creation

Here are the things required to create a loyalty card:

  • the total number of points
  • the reward
  • what’s the condition to validate a point

You can also add your own pictures to illustrate the points of the card with the buttons “Point inactive” and “Point active”.

2. Four-digit passwords and QRcode creation:

It is possible to create a password and QRcode for each employee. Like this it will be more easy to verify who validates what.

To create a password, you just have to click on the “My passwords” button:

By clicking on the QRCode logo you can download a QRCode that can be used instead of the password.

3. The loyalty card in the application:

To validate a point, the client “touches” a point and shows his smartphone to the retailer:

The retailer chooses the number of points and enters his password:

NOTE:

It is not possible to edit or delete a loyalty card. Why? Because it works like a real punch card, when a user gets a punch card with a particular offer and begins to validate some points on it, it can’t be changed (meaning that it would be too easy to attract customers with a big offer and then to change it for a lower one while they already have some points validated on it).

However, it’s possible to create a new card with a new offer (You can create multiple cards in an app). All the customers who have already validated points on the old card, will keep using this card until it is completely validated, and then they will get the new card. The customers who haven’t validated points yet on the old card, will get the new one instead.