Support Services And App Republishing Fee Explained

We reduced and/or eliminated the App Republishing fee – depending on your Support Subscription level. Below is a breakdown of the various support services that we provide, what’s covered, the associated fees, etc.

App Republishing

The below fee covers both the iOS and Android version of the app. Customers of one of our Support Service Subscriptions do not have to pay a fee to have their app republished by us.

Alternatively, the customer can take responsibility for republishing the app. If the customer republishes the app themselves, we will provide the customer with the latest version of the app’s Source Code for no additional fee.

Adding or editing the content in the app does not require the app to be republished for the changes to be reflected in the live app (for most changes). However, adding new functions/features, changes to app functionality, API changes, logo changes, adding a new layout, background image changes, and/or bug fixes may result in the app needing to be republished.

No Active Support Subscription

Each time your app needs to be republished there is a fee of $19.99. This fee applies to legacy apps or 3rd party customers. Third party customers should click here. If we designed your app, open a Ticket to begin.

Support Subscription Light

No additional fee to republish your app. The Subscription Light service is for customers that simply need hosting, maintenance, security updates, support questions answered, their app republishing fee covered. The cost for this service is $9.99 per month (click here).

Support Subscription

No additional fee to republish your app. This service is for customers that require everything in the Light Support service but they may have a larger number of weekly app updates. The cost for this service is $19.99 per month (click here).

App Service Subscription

No additional fee to republish your app. This service is for customers that opted to pay for their app design on a monthly basis as opposed to an upfront fee. The cost for this service is $29.99 per month (click here).

Enterprise/Custom Support Service

Organizations and/or individuals that require extensive support service should contact us to discuss customized support options.

IMPORTANT NOTICE: In order for the publishing (or republishing) fee to be waived, your respective Subscription Service must be active.