Tag: tickets

Home Documentation tickets
How do I login to your website?

To log into our website or to access to your App Manager, click the “Account” link at the top-right of this website. To go directly to your App Control Panel login click here.      

What hours / days do you provide support?

Our support ours are Monday – Friday, 9:00 am – 5:00 pm EST. Please note that priority is given to customers that open a Support Ticket. Only urgent requests are handled outside of our support hours.  The qualification of an urgent request is decided by us on a case-by-case basis.