Tag: support
Our Support Subscription service covers support, maintenance and updates to your app and/or website, and republishing your app. Our App Service Subscription service covers payment for your app. The Service Subscription includes Support. For additional information click here.
To log into our website or to access to your App Manager, click the “Account” link at the top-right of this website. To go directly to your App Control Panel login click here.
Click here to open a Support Ticket. You can also open a Ticket by clicking the “Account” link at the top of the website. Please note that you must be logged-in to open a Ticket. Click here to login. Only current customers can open a Ticket. If you are not a customer (or a customer
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Our support ours are Monday – Friday, 9:00 am – 5:00 pm EST. Please note that priority is given to customers that open a Support Ticket. Only urgent requests are handled outside of our support hours. The qualification of an urgent request is decided by us on a case-by-case basis.
Click here to contact us regarding your app. Once your Service Subscription is renewed, we will enable you to have access to your app, and resume providing updates and maintenance to your app. In addition, you will regain the ability to send Push Notifications via our service. After 30 days of your service ending, we
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You can cancel your service with us at any time. Cancelling your App Service Subscription will result in you not being able to access your app, cancels updates/maintenance to your app, and you lose the ability to send Push Notifications via our service. Upon ending your App Service Subscription, we will provide you with the
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Click here to contact us with your questions. If you’re already a customer, click here to open a Support Ticket.
Yes. We provide unlimited Push Notifications. Please note that although we provide unlimited Push Notifications, we do not permit abuse of the service.
Yes, we provide support, maintenance, and hosting during the life of your active subscription to our service.
Most answers to questions can be found in our Online Documentation. However, for additional assistance, click here to open a Support Ticket.