Tag: help

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How do I open a Support Ticket?

Click here to open a Support Ticket.  You can also open a Ticket by clicking the “Account” link at the top of the website. Please note that you must be logged-in to open a Ticket.  Click here to login. Only current customers can open a Ticket.  If you are not a customer (or a customer
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What hours / days do you provide support?

Our support ours are Monday – Friday, 9:00 am – 5:00 pm EST. Please note that priority is given to customers that open a Support Ticket. Only urgent requests are handled outside of our support hours.  The qualification of an urgent request is decided by us on a case-by-case basis.    

Jobs

Follow the instructions below to setup and utilize the Job function in your app.   GETTING STARTED 1) Log into your App Manager and select your app. 2) Click Features from the left-hand-side of the screen (or the middle of the screen). 3) Click Jobs (or whatever your Job function is titled).   SETTINGS Click the Settings Tab to configure the Jobs
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Where can I get a background image for my app?

There are a lot of places online you can use to obtain a background image for your app.  The article below lists a number of good sites: http://www.hongkiat.com/blog/iphone-wallpapers-for-apps/      

I have additional questions not covered here, how do I contact you?

Click here to contact us with your questions. If you’re already a customer, click here to open a Support Ticket.      

If you design my app for me, do you provide support after my app is completed?

Yes, we provide support, maintenance, and hosting during the life of your active subscription to our service.          

How do I get assistance with my app or website?

Most answers to questions can be found in our  Online Documentation. However, for additional assistance, click here to open a Support Ticket.