Category: How To

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How do I hide the Profile Picture from the My Account screen?

Follow the instructions below to hide the profile image on the “My Account” screen.   1) Log into your App Manager and select your app. 2) Click Colors from the left-hand-side of the screen (or the middle of the screen). 3) Scroll down to the Advanced SCSS box.  If there is already code in the box do not delete it!  Simply add
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Change background color of the Posts in the Social Wall feature.

Use the code below to customize the background color of Posts in the Social Wall (Comments) feature.   1) Log into your App Manager and select your app. 2) Click Colors from the left-hand-side of the screen (or the middle of the screen). 3) Scroll down to the Advanced SCSS box. If there is already code in the advanced SCSS box, do not remove it. 
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How to change the default image in the Pay In App feature?

Use the code below to customize the default icon that is used in the “Pay In App” feature.   1) Log into your App Manager and select your app. 2) Click Colors from the left-hand-side of the screen (or the middle of the screen). 3) Scroll down to the Advanced SCSS box. If there is already code in the advanced SCSS box, do not remove
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Why some Push Notifications appear to not work?

The article below explains why it may appear that your Push Notifications are not working on Android. It’s an article posted on Free Code Camp and written by Neil Mathew.   Push Notifications fail on specific Android phones. Here’s why. I recently added support for Push Notifications in the Kayako App. I tested and shipped
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How to hide the “Home” button in Mobile Cart?

Use the code below to hide the “Home” button when using Mobile Cart in your app.   1) Log into your App Manager and select your app. 2) Click Colors from the left-hand-side of the screen (or the middle of the screen). 3) Scroll down to the Advanced SCSS box. If there is already code in the advanced SCSS box, do not remove it.  Start
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How to customize the “Back” Button In My App?

Use the code below to customize the “Back” button in your app.   1) Log into your App Manager and select your app. 2) Click Colors from the left-hand-side of the screen (or the middle of the screen). 3) Scroll down to the Advanced SCSS box. If there is already code in the advanced SCSS box, do not remove it.  Start a new line “after”
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Fix product image display in Mcommerce feature.

Use the code below to fix the product image display (cropping) in the Mcommerce feature.   1) Log into your App Manager and select your app. 2) Click Colors from the left-hand-side of the screen (or the middle of the screen). 3) Scroll down to the Advanced SCSS box. If there is already code in the advanced SCSS box, do not remove it.  Start a
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How do I change the color of the icons (send & camera) in the Chat feature?

Use the code below to change the color of the camera and send icons in the Chat feature. 1) Log into your App Manager and select your app. 2) Click Colors from the left-hand-side of the screen (or the middle of the screen). 3) Scroll down to the Advanced SCSS box. If there is already code in the advanced SCSS box, do not remove it. 
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Why aren’t my Android Push Notifications being received and audio not playing in the background when some phones go to sleep?

The short answer is it they way that some phone Android manufactures disable background services once an app is closed.  The article below on Medium gives a very detailed explanation of the situation and how you can resolve the issue with your app users. https://medium.freecodecamp.org/why-your-push-notifications-never-see-the-light-of-day-3fa297520793 Here’s a quote from the article about solutions to the
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How do I open the default browser via a link in the Source Code feature?

Use the steps below to create a hyperlink that utilizes the phone browser:   1) Log into your App Manager and select your app. 2) Click Features from the left-hand-side of the screen (or the middle of the screen), then select the app page (Custom Page or Source Code) that you want to add the link to. a) If adding
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