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Category: Frequently Asked Questions

Home Documentation Frequently Asked Questions
What hours / days do you provide support?

Our support ours are Monday – Friday, 9:00 am – 5:00 pm EST. Please note that priority is given to customers that open a Support Ticket. Only urgent requests are handled outside of our support hours.  The qualification of an urgent request is decided by us on a case-by-case basis.    

What features can I add to my website?

Due to the fact that we utilize WordPress software to design our websites, there are literally 100’s of features that we can add to a site.  Click here to contact us if you have any additional questions about website features.          

How do I access my App Manager to edit my app or send Push Notifications?

To access your Control Panel click here or go to https://apps.buzapps.net.        

What is your cancellation/refund policy for your Website and App Design Service?

Considering we often begin creating and designing your app/website upon receipt of your order, upon request, we will issue a refund up to 24 hours after the service was ordered. Refunds will be issued to the PayPal email address in which the payment was received. Refunds will not be issued for previous orders in which the
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Can you compile/create the Android apk file for me?

Yes, we compile/create the Android apk file for you.  This way you won’t have to use Google’s Android Studio. Click here to send us your request.  Upon receipt of the order, the process is normally completed within 24-48 hrs (depending on the time of day that the request is received).        

Do you provide me with the source code of my apps?

Yes we do.  We will forward you the source code for your app(s) upon completion of your order.        

Can I have restrictions on my app so that people will need to login to use it?

Yes.  You can lock down your entire app or only certain sections of your app.  The users of your app would have to register and login to access the app (or the sections that you select).      

I just placed an order to have my app designed, now what do I do?

After placing your order you should submit your app information.  Click here to send us the information if you haven’t done so already. Click here to contact us to receive an update on your order. Upon processing your order, we will contact you shortly regarding: (a) The features to include in your app (b) Your
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I ended my Service Subscription but now I need updates to my apps. How much does it cost?

Click here to contact us regarding your app.  Once your Service Subscription is renewed, we will enable you to have access to your app, and resume providing updates and maintenance to your app.  In addition, you will regain the ability to send Push Notifications via our service. After 30 days of your service ending, we
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What if I end my App Service Subscription? What happens to my app?

You can cancel your service with us at any time. Cancelling your App Service Subscription will result in you not being able to access your app, cancels updates/maintenance to your app, and you lose the ability to send Push Notifications via our service. Upon ending your App Service Subscription, we will provide you with the
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