Category: Frequently Asked Questions
We handle the maintenance, hosting, and security aspects of your app. In addition, we provide our customers with a powerful App Manager platform that enables them to edit and update almost all aspects of their app. You only have to make a single change to update both the iOS and Android versions of your app.
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When major features are added or a code update was performed, often your app will need to be updated in the respective App Store in order for the app to work properly. To check for or force the update of an app, the App User can tap 5 times on the Page Name of “My
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Assuming you already took the proper steps and added the Ad Unit ID’s to your App Manager, it’s important to note that it can take Google up to 8 hours to active the ads (Google will send you a confirmation). In addition, Interstitial ads appear upon navigation, not between each pages. That said, you’ll have
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Our Support Subscription service covers support, maintenance and updates to your app and/or website. Our Service Subscription service covers payment for your app. The Service Subscription includes Support. For additional information click here.
Click the link below if you need to temporarily disable 2 factor authentication on your Apple iTunes Connect account: https://helpdesk.awosoft.com/hc/en-us/articles/115000824352-How-to-turn-off-two-factor-authentication-for-Apple-ID- NOTE: Be sure to enable 2 factor authentication when the process that is being conducted is completed.
Below you’ll find a list of some of the various frameworks and coding languages that we use in our applications and App Manager: FontAwesome Bootstrap CKEditor CodeMirror Chart.js DataTables nestedSortable prettyPhoto jQuery UI SweetAlert AngularJS PHP Zend Framework Ionic Cordova Browser Insomnia MusicControls AdMob Pro AppEvent App Version BarcodeScanner Camera Hot Code Push Device
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Yes, all of our features are available to you during the life of your service subscription. Click here to open a Support Ticket to have a feature added to your app. Please note that certain features are reserved for commerce apps. Click here to see the detailed list of features.
Yes, apps created by us are GDPR (General Data Protection Regulation) compliant per the rules set forth by the European Union.
To log into our website or to access to your App Manager, click the “Account” link at the top-right of this website. To go directly to your App Control Panel login click here.
Click here to open a Support Ticket. You can also open a Ticket by clicking the “Account” link at the top of the website. Please note that you must be logged-in to open a Ticket. Click here to login. Only current customers can open a Ticket. If you are not a customer (or a customer
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