What hours / days do you provide support?

Home Documentation Frequently Asked Questions What hours / days do you provide support?

Our support ours are Monday – Friday, 9:00 am – 5:00 pm EST. Please note that priority is given to customers that open a Support Ticket.

Only urgent requests are handled outside of our support hours.  The qualification of an urgent request is decided by us on a case-by-case basis.

 

 

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